Operations Manager - Travel Agency in Ubud, Bali

Join a dynamic travel agency in the heart of Ubud, Bali as an Operations Manager and play a pivotal role in delivering exceptional travel experiences. This full-time position offers the opportunity to oversee day-to-day operations, ensuring seamless coordination between various teams and stakeholders. You'll be part of a vibrant team dedicated to creating unforgettable travel experiences for our clients, all while contributing to the growth and success of our beloved travel agency.

As an Operations Manager at our travel agency, you will be responsible for managing the day-to-day operations of our business, ensuring that all aspects of our travel services run smoothly and efficiently. You will work closely with our sales and marketing teams to ensure that our clients receive the highest quality of service and support. Additionally, you will be responsible for overseeing our booking systems, managing our inventory of travel packages, and ensuring that all our travel partners and suppliers are properly coordinated and managed.

📋 Tanggung Jawab Pekerjaan

• Oversee and manage the day-to-day operations of the travel agency, ensuring smooth coordination between teams and stakeholders.
• Develop and implement operational strategies to improve efficiency and productivity.
• Manage the booking systems and inventory of travel packages, ensuring accurate and up-to-date information.
• Coordinate with travel partners and suppliers to ensure seamless and efficient travel services.
• Monitor and analyze operational data to identify areas for improvement and implement corrective actions.
• Ensure compliance with industry regulations and company policies.
• Lead and mentor the operations team, providing guidance and support to achieve operational goals.
• Collaborate with the sales and marketing teams to ensure a seamless customer experience.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Tourism Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in the travel industry.
• Strong knowledge of travel industry regulations and best practices.
• Proficient in using travel management systems such as Amadeus, Sabre, or Travelport.
• Excellent communication, leadership, and teamwork skills.
• Strong analytical and problem-solving skills.
• Fluent in English and Bahasa Indonesia.
• Certification in project management or a related field is a plus.

🛠️ Keahlian

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